Frequently Asked Questions

We are internal communication consultants headquartered in Dubai, the United Arab Emirates.

We work across the region and around the world.

We help organisations communicate with their employees. The result? Your employees feel connected, they understand what matters, and they actively contribute to ensure your organisation succeeds.

Our proven approach is built around four core services.

• Evaluation & Measurement: Determine if your internal communication and employee engagement initiatives are working. We offer internal communication audits, employee engagement surveys, focus groups and performance scorecards/dashboards. We also provide recommended action steps.
• Strategy & Planning: Develop an internal communication strategy or campaign that delivers results. We define your core objectives, write key messages, identify the correct channels, and plan your implementation approach. We also craft supporting communication policies and guidelines.
• Creative Delivery: Capture your employees’ attention with inspiring and creative design. From branding, posters, and infographics, to digital newsletters, emailers, and video … we’ve got you covered.
• Training & Development: Empower your leaders, managers and employees with the skills they need for communication and engagement success. We offer customised training solutions focused on internal communication, employee engagement, and change communication. We also have a number of ‘bite-sized’ courses to choose from.

We work with organisations around the world, in every industry, across both the private and public sectors. Our clients all have one thing in common–they need help communicating with and engaging their employees.

We support …

• Leaders and managers to communicate with impact and inspire their teams into action.
• Strategy teams to ensure that everyone understands the vision, mission, and strategic objectives of the organisation.
• HR teams to attract and retain top talent (EVP and employer branding), and to communicate key policies, wellbeing initiatives, and employee benefits.
• Customer service or sales teams by communicating the latest service standards and sales campaigns.
• Ethics & compliance teams to ensure that employees understand and comply with the organisation’s Code of Conduct and policies.
• Health & safety teams to create a safer workplace through inspiring Health, Safety & Environment (HSE) communication that is clear and easy to understand.
• Project teams to communicate change, influence transformation, and inspire a new way of doing things.

No, we are not a team building company. However, we do have a network of great partners that we work with, which we are happy to recommend or project manage for you.

There are lots of great reasons why you should choose us as your internal communication and employee engagement partners.

• We are passionate about internal communication and employee engagement.
• We are results focused–delivering guaranteed results for your organisation.
• We’ve got the best people–all are experts in their respective fields.
• We place creativity at the centre of everything we do.
• We keep up to date with the latest international trends and developments in internal communication and employee engagement.
• We pride ourselves on going above and beyond for our clients.
• We have solutions for all budgets–choose from our ESSENTIAL, ADVANCED and PREMIUM packages.
• We are an award-winning team–we are very proud that our efforts have been recognised by the industry’s top award.

We pride ourselves on excellent customer service. Each of our clients is assigned a dedicated Client Service Manager, ensuring you receive a personalised experience.

Once-off projects

Have a specific requirement in mind? We will scope out the project with you and deliver against the agreed timelines and budget.

Retainer packages

We can run your entire internal communication function for you. Our clients frequently take advantage of our retainer packages for long-term projects.

Pricing

Many of our services are structured as ESSENTIAL, ADVANCED and PREMIUM packages. This allows you to shape your project based on your organisation’s individual requirements, the level of support needed, and your budget considerations.